Terms and Conditions
Terms & Privacy Policy
Last updated: June 2026
This page explains the terms for using the OfferFlow Systems website and how we handle information submitted through our forms.
By using this website, submitting a form, requesting a Snapshot, contacting us, booking a call, or working with us, you agree to the terms below.
Who we are
OfferFlow Systems helps service-based businesses improve the journey between someone finding the business and deciding to enquire.
This may include reviewing or improving offers, profiles, website pages, enquiry routes, campaign tests, tracking, follow-up processes and related customer journey assets.
For questions about these terms or your data, contact us at:
hello@offerflowsystems.co.uk
Using this website
You may use this website to learn about OfferFlow Systems, request a free Snapshot, contact us, or enquire about working together.
You agree not to misuse the website, submit false information, attempt to access areas you should not access, or use the website in a way that could damage the site, our systems, or other users.
We may update, change or remove parts of this website at any time.
Free Snapshot requests
If you request a free Offer & Enquiry Snapshot, you agree to provide accurate links and details for us to review.
We may review your website, social profiles, public content, booking pages, enquiry forms, customer journey, proof, offer, CTA or other links you provide.
The Snapshot is based on our professional opinion at the time of review. It is intended to give practical observations and possible next steps. It is not a full audit, guarantee, legal review, financial review, technical security review, or promise of results.
We are not responsible for checking that every detail you submit is complete, correct, current or suitable. You are responsible for making sure the information, links and handles you provide are accurate and that you have the right to share them with us.
If details are missing, incorrect or incomplete, we may still complete the Snapshot using the information available, or we may contact you for more information. We are not liable for issues caused by inaccurate, incomplete or outdated information submitted by you.
Paid services
If you choose to work with us after a Snapshot or enquiry, the exact scope, deliverables, price, timings and payment terms will be agreed separately before work begins.
Our services may include offer work, enquiry page builds, campaign testing, tracking setup, CRM or follow-up setup, or other agreed work.
Unless agreed in writing, our services do not include guaranteed leads, guaranteed sales, guaranteed revenue, ongoing marketing management, advertising spend, legal advice, financial advice, tax advice, or unlimited revisions.
No guarantee of results
We aim to improve clarity, trust, enquiry routes, tracking and follow-up processes.
We do not guarantee specific business outcomes, enquiry numbers, sales, revenue, ad performance, conversion rates, rankings, traffic levels or client results.
Any examples, suggestions or recommendations are based on the information available to us and our view of what may improve the enquiry journey.
You remain responsible for your business decisions, pricing, delivery, customer service, sales process, advertising budget, compliance and results.
Client responsibilities
To help us deliver work properly, you agree to provide accurate information, timely feedback, relevant access, brand assets, copy, proof, testimonials, images, links, logins or other materials reasonably needed for the project.
You are responsible for making sure that any material you provide is accurate, lawful, owned by you, licensed to you, or approved for use.
We are not responsible for delays, errors or limitations caused by missing information, late feedback, incorrect details, third-party tools, platform issues, access restrictions, or materials supplied by you.
Third-party tools and platforms
Our work may involve tools or platforms such as Framer, HubSpot, Google, Meta, Calendly, Zoom, Google Meet, Stripe, email platforms, analytics tools, social platforms, website hosts or other software.
These platforms are controlled by third parties. We are not responsible for their downtime, pricing changes, data handling, bugs, account restrictions, policy changes, or platform decisions.
You are responsible for complying with the terms and policies of any third-party platforms connected to your business.
Payments
Any paid work will be priced and agreed before it begins.
Payment terms, deposits, due dates, refunds and cancellation terms will be confirmed in writing for the specific project.
Work may be paused if payments are late or if required information is not provided.
Intellectual property
The OfferFlow Systems name, logo, website content, frameworks, documents, templates, designs, processes, wording and materials belong to OfferFlow Systems unless stated otherwise.
You may not copy, reuse, resell or distribute our materials without permission.
For paid client work, ownership or usage rights for final deliverables will be agreed as part of the project. Unless agreed otherwise, we may reuse general knowledge, frameworks, processes, structures and non-confidential ideas developed through our work.
Portfolio and examples
Unless you ask us not to, we may refer to completed work in our portfolio, marketing or case studies.
We will not share private commercial information, sensitive data, private login details, private customer data, or confidential project information without permission.
Information we collect
We may collect information you submit through our website, forms, calls, emails, payment links or project communication.
This may include:
Name
Email address
Phone number
Business name
Website link
Social media handles or links
Business details
Project details
Messages you send us
Call booking information
Payment status
Information needed to review or deliver work
We may also collect basic website usage data through analytics, cookies or similar tools, depending on the tools active on the website.
How we use your information
We use your information to:
Respond to enquiries
Review Snapshot requests
Record or send Snapshot videos
Book and manage calls
Assess whether we can help
Recommend relevant next steps
Deliver agreed services
Manage payments and admin
Communicate with you
Improve our website, services and processes
Keep basic business records
Meet legal or compliance requirements
Sharing your information
We do not sell your personal data.
We only share information where needed to run the business, respond to your enquiry, deliver services, manage systems, or work with trusted partners.
This may include sharing information with:
Team members
Contractors or project partners working with us
CRM, form and email tools
Payment providers
Call booking and video tools
Website, hosting and analytics providers
Professional advisers where needed
Legal or regulatory bodies if required
Where we use partners, contractors or service providers, we only share what is reasonably needed for the work or service they are helping with.
Data accuracy and submitted details
When you submit a form, link, handle, document, message or project information, you are responsible for making sure it is accurate, complete and suitable for us to use.
We are not required to independently verify every detail you provide before reviewing, quoting, advising or delivering work.
If you provide incorrect, incomplete or outdated information, you accept that this may affect the quality, accuracy or usefulness of our review, recommendations or work.
How long we keep information
We keep information for as long as needed to respond to enquiries, manage Snapshots, deliver services, maintain records, handle disputes, meet legal obligations, or support ongoing business communication.
We may delete information when it is no longer needed.
Your rights
Depending on applicable data protection law, you may have rights over your personal data. These may include asking to access, correct, delete or restrict use of your information.
To make a request, contact us at: hello@offerflowsystems.co.uk
We may need to confirm your identity before actioning a request.
Marketing communication
If you submit your details, we may contact you about your enquiry, Snapshot, call, project or related next steps.
We may also send relevant follow-up messages where appropriate.
You can ask us to stop contacting you at any time.
Cookies and tracking
Our website may use cookies, analytics, pixels or similar technologies to understand website use, improve the site, measure performance or support marketing activity.
You can control cookies through your browser settings or any cookie controls shown on the website.
Limitation of liability
We provide this website and our services with reasonable care, but we do not guarantee that the website will always be available, error-free or uninterrupted.
To the fullest extent allowed by law, we are not liable for indirect losses, loss of profit, loss of revenue, loss of opportunity, loss of data, loss of goodwill, platform issues, third-party failures, or business decisions made based on free or paid recommendations.
Nothing in these terms limits liability where it would be unlawful to do so.
Changes to these terms
We may update these terms from time to time.
The latest version will be shown on this page with the updated date.
Contact
For questions about these terms, your data, or how we work, contact:
OfferFlow Systems
Email: hello@offerflowsystems.co.uk
Website: offerflowsystems.co.uk
